Frequently Asked Questions
Find answers to common questions about our products and services
How do I place an order?
To place an order, simply browse our collection, select your desired items, add them to your cart, and proceed to checkout. You'll need to provide shipping information and payment details to complete your purchase.
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express), UPI, Net Banking, and popular digital wallets like Google Pay and PhonePe.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your package on our website or the courier's website.
What is your return policy?
We offer a 30-day return policy for most items. Items must be unused, in their original packaging, and with all tags attached. Please refer to our Returns & Exchanges page for detailed information.
Do you offer international shipping?
Yes, we ship internationally to most countries. Shipping costs and delivery times vary by destination. You can view the shipping cost at checkout before completing your purchase.
How do I know my ring size?
You can use our printable ring size guide available on each product page. Alternatively, you can visit any local jeweler to get professionally measured.
How do I care for my jewelry?
To maintain the luster of your jewelry, avoid contact with water, perfumes, and chemicals. Store pieces separately in a dry place and clean them with a soft, dry cloth. For detailed care instructions, please refer to the product care card included with your purchase.
Can I customize or request a special order?
Yes, we offer customization services for many of our pieces. Please contact our customer service team with your requirements, and we'll be happy to assist you with your special request.
What if I receive a damaged or incorrect item?
In the rare event that you receive a damaged or incorrect item, please contact our customer service within 48 hours of delivery with photos of the product and packaging. We'll arrange for a replacement or refund as per our return policy.
Do you offer gift wrapping?
Yes, we offer beautiful gift wrapping services. You can select this option at checkout and include a personalized message with your gift.
How can I contact customer service?
You can reach our customer service team by email at badshahbangle@gmail.com or by phone/WhatsApp at 097985 00001. Our team is available Monday to Saturday, 10 AM to 7 PM IST.
Do you have physical stores?
Currently, we operate exclusively online through our website. This allows us to offer you the best possible prices and a wider selection of products.
Still have questions?
Our customer service team is here to help you with any other questions you might have.